Accessibility

This statement applies to pulboroughparishcouncil.gov.uk

This website is run by Pulborough Parish Council. We want as many people as possible to be able to use it. For example, this means you should be able to:

• change colours, contrast levels, and fonts
• modify the line height or spacing of text
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

We have also attempted to make the website text as simple as possible to be understood.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website aren't fully accessible as:

• some online forms are difficult to navigate using a keyboard
• many of our documents (PDFs and Word files) are not fully accessible to screen readers
• some images do not yet have appropriate alternative text
• some images contain text that cannot be read by assistive technologies

If you need information on this website in a different format, such as:

• accessible PDF
• large print
• easy read
• audio recording
• braille

please contact us.

We will consider your request respond within 10 working days.

If you cannot view our map on our ‘contact us’ page, call or email us and we will provide directions.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or if you believe we are not meeting accessibility requirements, please contact us.

If you wish to make a formal complaint, please contact the Clerk at clerk@pulboroughparishcouncil.gov.uk.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

If you have contacted us about an accessibility issue and are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further advice.

Pulborough Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard due to the non‑compliances listed below. We also aim to meet WCAG 2.2 AA where possible.

• Some images do not have suitable alternative text. This fails WCAG 2.1 success criterion 1.1.1 (Non‑text Content).
• Some images contain text. This fails WCAG 2.1 success criterion 1.4.5 (Images of Text).
  We plan to reduce the use of images containing text and ensure that, where they remain, the text is provided in the alternative text.

Many of our PDFs and Word documents do not meet accessibility standards. For example, they may lack proper heading structure or alternative text. This fails:

• WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
• WCAG 2.1 success criterion 1.1.1 (Non‑text Content)

Some documents are designed to be downloaded and printed (such as posters), and may not be fully accessible.

Some documents essential to providing our services (such as forms) may not yet be accessible. We are working to convert these into HTML pages or accessible formats.

Some documents we link to are produced by third parties and may not be accessible.

The following content is exempt from the accessibility regulations:

• documents published before 23 September 2018, unless they are essential to providing a service
• reproductions of heritage documents
• online maps (as long as essential information is provided in an accessible format)
• audio files that do not require transcripts under WCAG Level A/AA

If you need information from an exempt document in an accessible format, please contact us.

We are a small council with limited resources. Reviewing and remediating every historic document on our website would impose a disproportionate burden because:

• our population is approximately 5,000
• our website receives fewer than 450 visits per month, and around 40% of those visits relate to documents
• many older documents are rarely accessed
• alternative formats can be provided on request

We have resolved all issues within our direct control and continue to work with suppliers to address accessibility issues in third‑party systems.

We are reviewing our use of images, improving alternative text, and converting essential documents into accessible HTML pages.

This website was last tested on 13th March 2026. The test was carried out by Pulborough Parish Council using a combination of manual checks and automated tools. We reviewed:

• all image tags
• key navigation paths
• main content pages
• a sample of documents
• compatibility with commonly available assistive technologies

This statement was prepared on 15th December 2020.
It was last reviewed on 17th March 2026.